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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steve Minor

Steve Minor

October 11, 2024

5  out of  5
rating by Steve Minor
"I have worked with John Bakers office for years. Great service and pricing. John really cares about his customers. Today I worked with Leesa. She is really nice and personal. She listened to me needs and bound my coverage over the telephone. 5+ stars--Thanks"
We responded:
"Thank you for your wonderful review, Steve! We're so glad to hear you've had such a positive experience with the office over the years. It's great to know that Leesa provided excellent, personalized service and made the process easy for you. Your feedback means a lot to us, and we're always here to help—thank you for the 5+ stars! -John "
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Alexxplaineverything

September 24, 2024

5  out of  5
rating by Alexxplaineverything
"Leesa is literally the best agent you can have <3! She goes out of her way to help you with anything you need and even checks in later to make sure you’re good with everything, or to inform you personally about any updates to your account so you’re never in the dark ! Def the best agent you can ask for !"
We responded:
"Thank you for your fantastic review! I’m thrilled to hear that Leesa has been such a great agent for you. It’s wonderful to know that she goes above and beyond to assist you and keep you informed. Your kind words about her dedication and personal touch mean a lot to us. -John"
Profile photo of Eric De

Eric De

September 7, 2024

5  out of  5
rating by Eric De
"Superb customer service by Courtney and Leesa at John Baker’s office. The assistance I had from them made me feel proud to be with State Farm Insurance. I send this off with the highest, most respectful recommendation I can give to anyone who’s looking for excellent customer service through their office."
We responded:
"Thank you for your wonderful review, Eric! I’m thrilled to hear that Courtney and Leesa provided you with superb customer service and made you feel proud to be with State Farm. Your recommendation means a lot to us. -John "
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Paulo Raphael

September 5, 2024

5  out of  5
rating by Paulo Raphael
"I have been a customer of John Baker and State Farm since 2008, it's always a pleasure to talk to John personally or anyone at his office. I recommend his services to anyone with insurance needs. Thank you all."
We responded:
"Thank you for your kind words, Paulo! I’m delighted to hear that you’ve had a positive experience with us since 2008 and that you enjoy interacting with both me and my team. Your recommendation means a lot to us, and we truly appreciate your continued trust and support. -John"
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Mohsin Mangi

September 5, 2024

5  out of  5
rating by Mohsin Mangi
"Absolutely amazed their service. Spoke with Leesa for auto insurance quote and responded back within minutes. What separates her from other agents is that she is very understanding and will find a better price for you for sure. She will present all the possible saving option for you to pick. Honestly you will not regret it so just give her a call"
We responded:
"Thank you for your fantastic review, Mohsin! I’m thrilled to hear that Leesa was able to provide you with quick and understanding service, and that she found the best price and savings options for you. Your recommendation means a lot to us, and we’re glad you had a positive experience. -John"
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Andrew William Chan

August 26, 2024

5  out of  5
rating by Andrew William Chan
"Agent: Juan Garcia Expedient, Diligent, Empathetic. Great qualities in a broker and more than satisfied."
We responded:
"Thank you for your kind words, Andrew! We're delighted to hear that you had such a positive experience and found Juan’s service to be expedient, diligent, and empathetic. We strive to provide for our clients and are glad we could meet your expectations. Feel free to reach out anytime you have a question or need additional information. -John"
Profile photo of Austyn Lee

Austyn Lee

August 21, 2024

5  out of  5
rating by Austyn Lee
"I had an excellent experience working with Juan from John Baker State Farm. He was incredibly helpful and made the process of setting up my auto insurance smooth and hassle-free. Juan took the time to explain all my options, ensuring I got the best coverage for my needs at a great rate. His professionalism and friendly approach really stood out. I highly recommend Juan and John Baker State Farm for anyone looking for reliable insurance service!""
We responded:
"Thank you for your wonderful feedback, Austyn! I’m thrilled to hear that Juan provided you with excellent service and made the process of setting up your auto insurance smooth and hassle-free. It’s great to know he took the time to explain all your options and helped you find the best coverage at a great price. -John "
Profile photo of Jairo Hernandez

Jairo Hernandez

August 16, 2024

5  out of  5
rating by Jairo Hernandez
"I just want to thanks Leesa — She has been very helpful and answers my questions as soon as possible , She is very friendly I really appreciate it that . I would definitely recommend help to others"
We responded:
"Thank you so much for your kind words, Jairo! We're thrilled to hear that Leesa has been so helpful and responsive to your needs. Her friendliness and dedication are truly appreciated, and we’re glad to know you’d recommend her to others. If you ever need anything else, we're here to help! -John "
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Dashing Woofs

August 14, 2024

5  out of  5
rating by Dashing Woofs
"Everyone at John Baker is so helpful and great insurance Courtney Was very helpful and made making a payment a breeze they sent me a reminders and I appreciate that"
We responded:
"Michelle, thank you for your feedback! I’m thrilled to hear that you had a positive experience with Courtney and found the payment process to be smooth and hassle-free. It’s great to know that the reminders were helpful to you. -John "
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Gina Henning

August 13, 2024

5  out of  5
rating by Gina Henning
"I worked with Leesa on my quote. She gave me multiple options to choose from. She was very friendly and answered any questions l had."
We responded:
"Thank you for your feedback, Gina! I'm glad to hear that Leesa provided you with multiple options and was friendly and responsive to your questions. -John"
Profile photo of Jack Massimi

Jack Massimi

July 31, 2024

5  out of  5
rating by Jack Massimi
"Love working with John Baker and his team! Courtney is especially helpful and resolves all my issues and answers all my questions same day."
We responded:
"Thank you, Jack, for your fantastic review! We're thrilled to hear that you love working with me and my team. It's great to know that Courtney has been especially helpful in resolving your issues and answering your questions promptly. Your satisfaction is our priority, and we're here whenever you need us. -John "
Profile photo of Sharon Wong

Sharon Wong

July 25, 2024

5  out of  5
rating by Sharon Wong
"This office is great. Every time I speak to Sandra or John, I always get my questions answered promptly and to my liking! I have multiple policies with State Farm, have filed a few claims and have had a wonderful experience each time. I highly recommend working with this office."
We responded:
"Thank you so much for your wonderful feedback, Sharon! We're delighted to hear that you've had consistently positive experiences with our office and that Sandra and I have been able to assist you promptly and effectively. We truly appreciate your recommendation and are always here to help with any questions or needs you may have in the future. -John"
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Adam Elias

July 16, 2024

5  out of  5
rating by Adam Elias
"Staff is always helpful and I would recommend State Farm office to all."
We responded:
"Thank you for your positive review, Adam! We're delighted to hear that our staff has been helpful to you and appreciate your recommendation. -John "
Profile photo of Jere Hausfater

Jere Hausfater

July 2, 2024

5  out of  5
rating by Jere Hausfater
"I have been with State Farm since 1974 for multiple cars, home owner's and personal liability insurance. They are responsive, smart, and available. My rates are in line with the competition especially considering the excellent service."
We responded:
"Thank you, Jere, for your loyalty to State Farm for nearly five decades! We're thrilled you've had such a positive experience with us. Providing responsive and smart service is always our goal, and we're glad to know that your rates are competitive while receiving excellent service. If there's anything more we can do for you, please don't hesitate to let us know. -John"
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Janine Johnson

June 29, 2024

5  out of  5
rating by Janine Johnson
"They are always helpful, answers my questions, and clearly communicate what they will do to help me."
We responded:
"Thank you, Janine! It's wonderful to hear that you've had such a positive experience with us. Providing helpful and clear communication is our goal, and we're glad we could assist you with your questions and insurance needs. -John"
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guadalupe fernandez

June 22, 2024

5  out of  5
rating by guadalupe fernandez
"Yo estoy muy agradecido de tomar la decisión de cambiarme a state Farm insurance el poco tiempo que tengo me an tratado muy bien leesa es una persona muy amable siempre esta al pendiente de cualquier cosa que necesito todo el personal que trabajan ahí son muy amables les recomiendo esta seguransa"
We responded:
"Thank you for taking the time to leave us a 5-star rating, Guadalupe! We're glad you had a great experience with our office. -John"
Profile photo of Jose Portillo

Jose Portillo

June 21, 2024

5  out of  5
rating by Jose Portillo
"Leesa una gran persona excelente"
We responded:
"Thank you so much for the 5-star rating, Jose! We truly appreciate your feedback and are glad that you had a positive experience with us. -John"
Profile photo of Eric Scott

Eric Scott

June 20, 2024

5  out of  5
rating by Eric Scott
"I have been in touch with Leesa and she has been helping me for some time now! She’s awesome and so helpful. She really cares and does her best to make sure I am satisfied. Everyone here is awesome!"
We responded:
"Thank you, Eric, for the 5-star rating! Your feedback means a lot to us, and we're delighted that you had a great experience. If there's anything more we can do to assist you, please don't hesitate to let us know. -John"
Profile photo of Felicia Call

Felicia Call

June 4, 2024

5  out of  5
rating by Felicia Call
"Courtney and Juan and John Baker are such wonderful people to work with!!!"
We responded:
"Thank you so much, Felicia! It's been an absolute pleasure working with you too. Courtney, Juan, and I are thrilled to hear that you've had a positive experience with us. -John"
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Tisha Cowmeadow

May 30, 2024

5  out of  5
rating by Tisha Cowmeadow
"All good. No complaints. Always available and always kind and efficient ‼️"
We responded:
"Thank you for your review, Tisha! We're delighted to hear that your experience with us has been positive across the board. Knowing that you find our team always available, kind, and efficient is wonderful feedback. -John "
Profile photo of Johnny Coyt

Johnny Coyt

May 30, 2024

5  out of  5
rating by Johnny Coyt
"My family and I have been with John Baker - State Farm for many years now. Leesa Ross has been extremely helpful with all our requests and extremely professional. She genuinely cares about all of my family's needs and is very attentive. We are very satisfied and highly recommend State Farm for all insurance needs."
We responded:
"Thank you for your review, Johnny! I'm thrilled to hear about your positive experiences with our office and especially with Leesa Ross. It's amazing to know that she has been extremely helpful and professional, and that her genuine care for your family's needs stands out. We appreciate your recommendation and are grateful for your continued trust in us over the years. -John "
Profile photo of Irene Fridlyand

Irene Fridlyand

May 29, 2024

5  out of  5
rating by Irene Fridlyand
"We have been working with John Baker for about twenty years and his office is always helpful and professional! I trust John:))"
We responded:
"Thank you for your kind words and longstanding trust, Irene! It has been an absolute pleasure serving you for the past twenty years. We strive to maintain a helpful and professional environment in our office, and I'm thrilled to hear that we've consistently met your expectations. Your trust is something we value deeply, and we look forward to continuing to serve you with the same dedication. -John "
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Isaac Mejia

May 25, 2024

5  out of  5
rating by Isaac Mejia
"Leesa did an excellent job from beginning to end."
We responded:
"Thank you for your review, Isaac! We're thrilled to hear that Leesa provided excellent service from start to finish. We pride ourselves on ensuring a seamless and supportive experience for our customers, and it's wonderful to know that Leesa lived up to this standard. -John"
Profile photo of Luis Gonzalez

Luis Gonzalez

May 24, 2024

5  out of  5
rating by Luis Gonzalez
"I just wanted to say great out standing services. Juan Navaro is an outstanding agent he answered all my questions and made my automobile insurance purchase a breeze. 5 stars from me Thank you!"
We responded:
"Thank you for your review, Luis! We're thrilled to hear that Juan Navarro provided you with outstanding service and made your auto insurance purchase experience smooth and simple. Your five-star rating and kind words are greatly appreciated. -John "
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Steve Ferqueron

May 18, 2024

5  out of  5
rating by Steve Ferqueron
"Been with this State Farm group for 25 years. Never a need to look further. From the staff to Mr. Baker, they’ve been attentive and helpful and I’ve always felt valued. Thank you for excellent customer service."
We responded:
"Thanks so much for taking the time to leave us this wonderful review, Steve! As you know, customer service is extremely important to us and we’re glad to see your expectations were met. It makes me very happy to hear how valued you feel as a customer. I look forward to working with you for many years to come and always offer a helping hand to any question you may have. Thanks again, Steve! -John "